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Customer Service

Everything you need to shop with confidence, get help with an order, or find answers before you buy.

Here when you need us

Help should be easy to find.

Whether you’re choosing a pillow cover, checking an order or looking for delivery information, you can find the right place below.

Questions before ordering are always welcome.

Frequently Asked Questions

Quick answers about sizing, materials, orders, care and more.

Shipping & Delivery

Find information about where we ship, delivery and order fulfillment.

Returns & Refunds

Learn what to do if there’s an issue with your order or you need help with a return.

Contact Us

Still need help? Send us a message and we’ll reply by email.

Already placed an order?

We’re happy to help.

If you’re contacting us about an existing order, include your order number and the email address used at checkout whenever possible.

Before you order

Not sure yet? Ask us first.

If you’re unsure about sizing, a design or what to choose, send us a message before placing your order. We’d rather help you feel confident about your choice.